Privacy Policy

Effective Date: 11/30/2024

Last Updated: 4/9/2025

Welcome to Gigbase! This Privacy Policy describes how Gigbase, LLC (“Gigbase,” “we,” “us,” or “our”) collects, uses, and protects the personal information you (“User,” “you,” or “your”) provide when using the Gigbase platform, available at www.gigbase.io, including its associated domains, mobile applications, and related services (collectively, the “Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.


1. Information We Collect

We collect both personal and activity data to provide and improve our Services. This may include:

a. Personal Data

Information you provide directly, such as:

Name, email address, phone number, and payment detailsBusiness details (e.g., company name, tax information, logos)Profile and account preferencesContent uploaded to the platform (e.g., invoices, contracts, project details)

We may also access personal information on your device (with your permission), including your phone book, calendar, or messages, to enhance our services. Additionally, we may access profile data from third-party platforms (e.g., Facebook) if authorized by you.

b. Usage Data

Information collected automatically, such as:

IP address, browser type, operating systemDevice identifiers and activity logsPages visited, time spent, and interactions with our Services

c. Location Data

To customize your experience, we and our partners may collect, use, and share real-time geographic location data of your device. This data is collected anonymously unless otherwise authorized by you.

d. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve your experience, track usage, and personalize content. You can manage cookie preferences through your browser settings.


2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the Services

  • To process payments and manage subscriptions

  • To send updates, promotional content, and service-related notices (including SMS messages if you opt-in)

  • To detect, prevent, and address technical issues or security threats

  • To comply with legal obligations

  • To personalize your experience and provide relevant advertising, offers, or services


3. SMS Marketing and Consent

By providing your phone number and opting in, you agree to receive marketing and non-marketing SMS messages from us. Message and data rates may apply. You can opt-out of these messages at any time by replying "STOP" to any message.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent will not be shared with any third parties, except:

  • With your express consent

  • If required by law

  • To trusted service providers to operate and improve the service, subject to confidentiality obligations

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

  • Trusted Service Providers: Including payment processors, cloud storage providers, advertising partners, and analytics vendors, to operate our Services

  • Business Transactions: To successors in the event of a merger, acquisition, or asset sale

  • Legal Obligations: When required to comply with legal processes or protect rights, property, or safety

  • Marketing Partners: With your consent, we may share your data to deliver relevant advertising or offers

5. Data Retention

We retain your personal data as long as necessary to provide the Services, fulfill legal obligations, resolve disputes, and enforce agreements. Anonymous usage data may be retained indefinitely.

6. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure. By using our Services, you acknowledge and accept these risks.


7. Your Rights

You have the following rights concerning your personal data:

  • Access: Request access to the data we hold about you

  • Correction: Request corrections to inaccurate or incomplete data

  • Deletion: Request deletion of your personal data, subject to legal retention requirements

  • Objection and Restriction: Object to or restrict certain types of processing

  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, you may sign into your account or contact us at [email protected].

California residents may also request (once per year, at no cost) a disclosure of how we may have shared your information with third parties for direct marketing purposes. Contact us for this information.


8. Childrens Privacy

Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from anyone under 13. If you believe a minor has provided us with personal data, please contact us to have it removed.


9. Vendors and Analytics

We may share your data with vendors and contractors working on our behalf. These third parties are contractually obligated to use your information only as needed and maintain confidentiality.

Analytics providers may access anonymous data (e.g., your IP address or device ID) to help us understand how our Services are used. They do not share this data except in aggregate form.


10. Ad Tracking and Opt-Out

Ad companies may use anonymous interest or location data linked to your device to show you relevant ads. This data is not linked to your identity. You may opt out of such tracking through your device or browser settings.


11. Special Situations

We may disclose your data without your consent:

  • When required by law

  • To protect our rights or property

  • In the event of a business transfer such as a merger or acquisition

  • We will attempt to notify you of such disclosures when permitted.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a prominent notice on the platform. Continued use of the Services after changes indicates your acceptance of the revised Privacy Policy.


13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: [email protected]

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